Privacy policy
Status: June 01, 2025

We, the operators of the website, take the protection of your personal data very seriously. This privacy policy informs you about the nature, scope and purpose of the collection and use of personal data on our website and about your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. responsible person

Responsible for data processing on this website is

Austrian Limousine Service
Mustafa Gökhan Kaplan EU
Simmeringer Hauptstraße 27,
1110 Vienna,
Austria
E-mail: office@austrianlimousine.com
Phone: +43 664 33 00 760

2. general data processing when visiting the website

2.1 Server log files

When you visit our website, information is automatically collected by the hosting provider and stored in so-called server log files. This data includes:
– IP address of your device
– date and time of access
– page or file accessed
– referrer URL (the previously visited website)
– browser type and version
– operating system used

Purpose: This data is collected to ensure the technical functionality of the website, to ensure the security of our systems and to ward off attacks.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).
Storage period: The data is stored for a maximum of 7 days and then deleted, unless longer storage is required to investigate a security incident.

2.2 Cookies

Our website uses cookies. These are small text files that are stored on your end device to facilitate the use of the website and provide certain functions.

– Technically necessary cookies: These are required to ensure basic functions of the website (e.g. navigation).
– Functional and analysis cookies: These are used to improve the user experience and analyze user behavior (e.g. through plugins such as Rank Math SEO PRO).

Legal basis: For technically necessary cookies: Art. 6 para. 1 lit. f GDPR (legitimate interest). For non-essential cookies: Art. 6 para. 1 lit. a GDPR (consent).
Administration: You can adjust your cookie settings or withdraw your consent at any time via the Real Cookie Banner plugin.

3. plugins and tools used

We use various plugins and tools to optimize the functionality, design and performance of our website. In the following, we explain the plugins used and their data protection aspects:

3.1 Elementor and Elementor PRO

Purpose: These plugins are used to design and manage our website.
Data processing: Elementor itself does not collect any personal data via the website. When using functions such as contact forms (if integrated), the data you enter (e.g. name, e-mail address) is processed.
Legal basis: Art. 6 para. 1 lit. b GDPR (fulfillment of contract) or Art. 6 para. 1 lit. a GDPR (consent).
Data protection notice: The data processing takes place exclusively on our servers and is not transmitted to Elementor.

3.2 Envato Elements

Purpose: Provision of design templates and elements for the website.
Data processing: Envato Elements itself has no direct access to the personal data of our visitors. The integration takes place locally via Elementor.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in attractive design).

3.3 Happy Elementor Addons

Purpose: To extend the design and functional capabilities of Elementor.
Data processing: No personal data is collected directly by the plugin. Data processing only takes place in the context of the use of Elementor functions (e.g. forms).
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).

3.4 Rank Math SEO and Rank Math SEO PRO

Purpose: Optimization of the website for search engines (SEO) and analysis of usage.
Data processing: Rank Math may collect anonymized data to analyze website usage (e.g. page views). When connected to Google Analytics (if activated), further data is processed in accordance with Google’s guidelines.
Legal basis: Art. 6 para. 1 lit. a GDPR (consent via cookie banner).
Data protection notice: Google Analytics is only used with your consent via the Real Cookie Banner. Further information can be found in Google’s privacy policy: https://policies.google.com/privacy.

3.5 Real Cookie Banner

Purpose: Management of cookie consents and GDPR-compliant provision of a cookie banner.
Data processing: Saves your consent preferences locally on your device. No personal data is passed on to third parties.
Legal basis: Art. 6 para. 1 lit. c GDPR (legal obligation).
Data protection notice: You can change your consent at any time via the “Cookie settings” link in the footer of the website.

3.6 Seraphinite Accelerator

Purpose: Optimization of loading times and website performance through caching and compression.
Data processing: The plugin processes technical data (e.g. IP address) temporarily to provide the optimized content.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in fast website performance).
Storage duration: The data is only stored temporarily in the cache and deleted regularly.

3.7 WPML

Purpose: Enables the multilingual design of our website in order to provide content in different languages.
Data processing: WPML stores language settings in cookies to recognize your preferred language. No personal data is collected directly by the plugin, except in connection with other functions such as contact forms (if integrated).
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in a user-friendly, multilingual website). For cookies: Art. 6 para. 1 lit. a GDPR (consent via cookie banner).
Data protection notice: You can adjust your cookie settings at any time via the Real Cookie Banner.

3.8 Click to Chat

Purpose: To provide a chat feature via WhatsApp to enable direct communication with us.
Data processing: When you click on the chat button, you will be redirected to WhatsApp. Personal data (e.g. your telephone number, name, message content) may be transmitted to WhatsApp, which will be processed in accordance with their privacy policy.
Legal basis: Art. 6 para. 1 lit. a GDPR (consent by actively clicking on the chat button).
Data protection notice: Further information on data processing by WhatsApp can be found in their privacy policy: https://www.whatsapp.com/legal/privacy-policy.

3.9 WP Mail SMTP

Purpose: To ensure the reliable delivery of emails sent via our website (e.g. contact form confirmations).
Data processing: The plugin itself does not collect any personal data. It forwards emails via a configured SMTP service (e.g. Google SMTP). Data such as your email address and the content of the message may be transmitted to the SMTP service.
Legal basis: Art. 6 para. 1 lit. b GDPR (contract fulfillment, e.g. processing your request).
Privacy notice: If a third-party SMTP service such as Google is used, please note its privacy policy: https://policies.google.com/privacy.

4. contact form (if available)

If we offer a contact form on the website:
– Data collected: Name, email address, message text (and any other voluntary information).
– Purpose: To process your request.
– Legal basis: Art. 6 para. 1 lit. b GDPR (contract performance) or Art. 6 para. 1 lit. f GDPR (legitimate interest).
– Storage period: The data will be deleted as soon as the request has been finally processed, unless statutory retention obligations require longer storage.

5. your rights

You have the following rights in relation to your personal data:
– Right of access (Art. 15 GDPR): You can request information about the processed data.
– Right to rectification (Art. 16 GDPR): You can request the correction of incorrect data.
– Right to erasure (Art. 17 GDPR): You can request the erasure of your data, provided there are no legal grounds to the contrary.
– Right to restriction of processing (Art. 18 GDPR): You can request the restriction of processing.
– Right to data portability (Art. 20 GDPR): You can receive your data in a machine-readable format.
– Right to object (Art. 21 GDPR): You can object to processing on the grounds of legitimate interests.
– Right to lodge a complaint: You can lodge a complaint with a supervisory authority (in Austria: Data Protection Authority, Barichgasse 40-42, 1030 Vienna).

Please contact us using the contact details above.

6. data transfer to third countries

Your data will only be transferred to third countries (outside the EU/EEA) if this is necessary for the use of certain services (e.g. Google Analytics, WhatsApp) and you have given your consent. In such cases, we ensure that suitable guarantees in accordance with Art. 44 et seq. GDPR are in place (e.g. standard contractual clauses).

7. changes to the privacy policy

We reserve the right to amend this privacy policy if necessary in order to adapt it to legal or technical developments. The current version will always be published on this page.